THE PRACTICAL THINGS, MADE CLEAR
Grievance redressal & seller details
Who we are, and how to raise a complaint about an order, a rental, your personal data or anything else.
Draft for business review. These terms reflect how Pustak Pitara works today and should be checked by the business before launch.
01Seller details
- Pustak Pitara, trading as Pustak Pitara. 401, Ishwari Apartments, Camp Road, opposite Vidyabharati College, Maltekdi, Amravati 444602, Maharashtra.
- Customer care: +91 99756 66558 · info@pustakpitara.com · Monday to Saturday, 10:00 am – 7:00 pm.
02Grievance Officer
- Name: Pustak Pitara customer care
- Designation: Grievance Officer, Pustak Pitara
- Email: info@pustakpitara.com · Phone: +91 99756 66558
- Address: 401, Ishwari Apartments, Camp Road, opposite Vidyabharati College, Maltekdi, Amravati 444602, Maharashtra
03How we handle complaints
- We acknowledge every complaint within 48 hours and give you a reference and a copy of your complaint as we recorded it.
- We aim to resolve complaints within one month of receiving them, and keep you updated until they are closed.
04If you are not satisfied
- You can contact the National Consumer Helpline: call 1915 or visit consumerhelpline.gov.in.
- For complaints about personal data, you can approach the Data Protection Board of India.